ALTIUS

Test Results

Please do not call if it has been under 48 hours or if it says "test processing".

If you have lost your barcode or your access code does not show the status of your test after 72 hours, please seek assistance as follows:

  • If you are having difficulty accessing your results, please call the King County COVID-19 call center between 8 AM to 5 PM PST at 206-477-3977. This team does NOT have direct access to your results, but can help troubleshoot and connect you to the right team. Please be ready to tell the call center which of the sites from the list below you visited to get your test. Interpretation available.
  • If you need support interpreting your results, please call your provider. If you have no provider, call the King County COVID-19 call center between 8 AM to 5 PM PST at 206-477-3977. Interpretation available.

Results retrievable for tests collected at the following sites:

If you have been tested at a different site not listed above and are looking for your results, see the link below for more information:

https://kingcounty.gov/depts/health/covid-19/testing.aspx

Phone Altius

  • If you are delivering samples to Altius and need to speak with someone at the wet lab, call 206.267.1095.
  • If you are looking to enquire about Altius testing services please call 206.267.1093.
  • For all other customer support questions please call 206.267.1096.