Test Results

Please do not call if it has been under 48 hours or if it says "test processing".

If you have lost your barcode or your access code does not show the status of your test after 72 hours, please seek assistance as follows:

  • If you are having difficulty accessing your results, please call the Altius Institute call center between 7 AM to 7 PM PST at 206-267-1096. Please be ready to tell the call center which of the sites from the list below you visited to get your test. Interpretation available.
  • If you need support interpreting your results, please call your provider.

Results retrievable for tests collected at the following sites:

If you have been tested at a different site not listed above and are looking for your results, see the link below for more information:

Phone Altius

  • If you are delivering samples to Altius and need to speak with someone at the wet lab, call 206.267.1095.
  • For all other customer support questions please call 206.267.1096.